Terms and conditions

  1. There is a 2 hour minimum on all jobs. After the 2 hours are completed, jobs are charged in half hour increments.
  2. If a job is likely to take longer than originally estimated, the Driver will inform the customer of the change and the likely final charge.
  3. An extra charge of L8 will be required if traveling through the congestion charge zone.
  4. Extra fuel charges may apply when traveling outside M25.
  5. Parking must be arranged by the customer. Any parking fines must be paid by the customer to the Driver on completion of the job.
  6. There will be a minimum charge of L40 for goods being taken to the tip.
  7. Payments must be made by cash or cheque at > completion of the job. Unless otherwise pre-arranged.
  8. Job arrival times are estimated. Although we always do our best to be on time, circumstances out of our control may cause some delays.
  9. If no other agreement is made London Moves accepts no responsibility for damage or loss of property after the job is complete and the payment is received by the Driver.
  10. We have a ‘Goods In Transit’ insurance policy. In our hands your goods are covered for up to 20000 GBP – subject to an excess charge of 150 GBP per claim payable by the customer. It is customer’s responsibility to arrange any extra insurance if required.